Installation Process

Download and install Stephen 5.0 if Stephen is not installed, use the Standard Template file if Stephen is already present Click Run to initiate and The UI will begin to engage your companies as a team player make modifications and Stephen 5.0 can take on leadership roles helping you drive business forward. 

More Information

In A Hurry - Demo Mode

Deploy a Stephen in demo mode with ease, using the readily available Skill sets package.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Stephen SMith Job history

2015-Present OSC AUTOMOTIVE PRODUCTS, INC. –Fullerton, CA 

Ecommerce Manager

 OSC Automotive is a manufacturer of high quality automotive aftermarket cooling and ride control products with office and warehouse locations in California and Georgia, USA   A fast growing manufacturing company serving traditional warehouse distributors with product, service and sales support in wholesale, retail and online environments. 

As the eCommerce Manager, I serve as the primary point of contact for OSC Automotive online business development and regional sales teams to engage and support customer eCommerce activities. Responsible for the day-to-day, hands-on management and execution of OSC's eCommerce Division Worldwide. 

The main goal is to drive online revenues and contribution through the management and execution of online services supporting the OSC Customer ensuring activities are aligned with brand and corporate strategy. I work to ensure appropriate communication with other regional teams while growing the corporate eCommerce division to enable alignment and optimum execution, globally and nationally. As an eCommerce Manager I am always working to improve and develop new forms of cutting-edge technologies applications to drive competitive advantage, revenue for the greatest ROI.

Primary Objective: Drive, develop and manage all e-commerce related activities.

Duties include

Monitor, analyze and evaluate online initiatives, consumer behavior, online analytical data, planning and reporting to drive continuous improvement in traffic, referrals and funnel conversion, cart abandonment, SEO, content, revenue and product optimization.   Monitor and analyze online competition, price comparison and related activity.  

Development of eCommerce road-map for site development, enhancements, and optimize discover ability using SEO, PPC digital marketing best practices for increased sale conversions including customer engagement with popular social media implementations.

Oversee online inventory, inventory feeds, on-boarding virtual inventory cloud, and manage online price strategies and product markdown promotions.  Manage all product listing/uploads into ecommerce backend and Omni channel platforms. 

Lead product implementation across multiple online channels, online marketing strategies and a/b test campaigns that effectively drive qualified traffic to multiple points of purchase. Including the merchandising and management of weekend and holiday sales from design, development and implementation.

Ownership of product photo shoots, schedule product staging from existing inventory and inbound containers, including the creation of company image policies and procedures, manage the image catalog by image quality, and sku.  Manage the daily activities of in house photographer and graphic designer.

 

2007–2014 18004MYTAXI (A White & Yellow Cab Inc.) –Santa Ana, CA

Online Marketing Director

Responsible for companies’ fulfillment of on and off-site SEO, implementation and support of industry standard SEO best practices while investigating and analyzing creative strategies to increase companies’ visibility.

Duties Include

  • Using industry best practices, develop search opportunities and visibility strategies for company. Research in-depth customer surveys, interviews, strategic data analysis and critical project plans focusing on timely execution.
  • Create and confirm site architecture and site map for companies website working closely with Managers

Content and Development

  • Responsible for all corporate website implementations. Including complete design, development and maintenance on ongoing bases.
  • Create and lead the content optimization strategy for companies’ specific content recommendations, blogging objectives article creation and syndication, as well as video and press release optimization.
  • Worked with Sr. Strategists and cross-functional teams to drive future direction of SEO and product offerings.Work closely with Department Executive heads, to understand their marketing objectives and strategies. Analyze the performance of their web program against those objectives and recommend tactics that will help realize the companies' long-term SEM goals.
  • Partner with internal and external influences to ensure the website development process results in optimal search configuration and results.Provide ongoing company SEO support and expertise through timely consultations and team collaboration.

Fulfillment & Analysis:

  • Guide SEO fulfillment project tasks to timely and successful completion. Constantly analyze company site performance through internal and external systems to create and deliver strategic solutions.
  • Communicate SEO data analysis with clients focusing on tactics implemented, performance to goal ratios, short and long-term solutions, and creative strategies involving both proven and emerging technologies.
  • Responsible for the overall design and operations, of all online marketing and performance activities, including company websites, social media, search engine optimization and e-mail media campaigns. Interpret Analytic reports for ongoing keyword strategies.
  • Developed relevant reciprocal linking with media channels, Coordinate with branding and marketing team to maintain consistent corporate message. Conducted ongoing research of new technologies and analyzed new online strategies in order to increase effective online awareness and ROI.
  • Project leader in design and development of companies own taxi app for ordering and tracking taxis on Android and Apples Iphone.

 

2000–CURRENT Dancethreads –Norwalk, CA

Co-Owner

Dancewear wholesale and retail company selling top brands Online. Designed and developed Ecommerce website utilizing PDGSoft shopping cart. Website was developed with Joomla CMS backend with Gantry framework. Integration of shopping cart with QuickBooks, QuickBooks POS. Responsible for maintaining Website availability and security on a windows IIS server.

 

1993–CURRENT Stepping Out Performing Arts Studio –Norwalk, CA

Co-Owner

Responsible for all online and offline marketing. Website design, development, and Implementation. Develop ad campaigns on Google Adwords and website optimizations for organic ranking. Monitor Google Analytics data for effectiveness of online campaigns including analytics of vendor ad implantations. Other duties include guitar, vocal instruction and sound engineer production services. Administration functions include POS, customer auto merchant billing and accounting.

 

2004-2007 Regional Chamber of Commerce –San Gabriel Valley Diamond Bar, CA

Executive Director

Responsible for the management of the organizations finances and the preparation of the annual budget. Develop the business plan for meeting the budget. Directs all membership development efforts, all organizational operations. Responsible for generating funds, grants, gifts, sponsorships and donations. Represents, communicates and advances the interests of the Chamber and the chamber membership. Ensure that chamber policy, as established by the Board of Directors, is properly being followed. Acts as liaison of the Chamber to City Council, State and Federal government agencies and representatives. Instrumental in the development and creation of the Regional Chamber of commerce– San Gabriel Valley, Chambers formally known as the Diamond Bar and Walnut Chambers of Commerce.

 

2002–2004 Norwalk Chamber of Commerce –Norwalk, CA

Executive Director

Responsible for developing and achieving annual program of work. Plan and implement the Board’s long-range policies for achieving Chamber goals. Recruit, hire, train, manage, and evaluate employees. Manage finances including preparation of budget. Oversaw membership including recruiting new and ensuring retention of current members. Oversaw public relation activities and communications to the membership and the public, continually optimizing the Chambers reputation among key constituencies. Effectively represented the Chamber with City Council, governmental agencies and other organizations. Regularly advised the Board of challenges, opportunities, and resource requirements.

 

1996–2002 Net Illusions, LLC –Santa Fe Springs, CA

Owner

Responsible for directing staff and all company activities, including network implementations, software development for online and offline products, marketing plans for large and small merchants involving web purchases, contract negotiations, and accountable for annual budget. Partial clients included the Norwalk Chamber, Santa Fe Spring Chamber, Pico Rivera Chamber, Cerritos Chamber, Reinhold Industries, The American Red Cross (Whittier), Presbyterian Intercommunity Hospital, Tri-Angle Distribution and Norton Electric Wholesale.

 

1994-1996 Dillingham/Wilson Construction Company –Los Angeles, CA

Lead Foreman – Project: Hyperion Water treatment Plant (5 Million)

Project consisted of the building of new water treatment facilities. Responsible for managing crews and scheduling of sub-contractors. Conducted safety meetings. Communicated progress to inter-disciplinary teams.

 

1991–1994 Perini Corporation –Las Vegas, NV

Lead Foreman – Project: Luxor Hotel (300 Million)

Responsible for Operating Engineers crew and the operating schedule of four tower cranes with other contractors. Consistently met project deadlines—completed in 60% of time earning 100% of additional $1mil incentive bonuses for company.

Download Stephen 5.0

Take the details of the Stephen5.0 employee manifesto with you, inclusive of all written materials, please proceed to the dedicated Download Area.

Learn More